U.S. RESELLER TERMS & CONDITIONS 2017
All prices are wholesale and to the domestic trade only.
MINIMUM ADVERTISED PRICE REQUIREMENT:
Wholesalers are required to maintain MSRP in all advertising, print, web and media exposure. Please refer to the catalog/order form for MSRP on all products. Once approved, you will be given a copy of Chalk Ink’s MAP AGREEMENT to sign and submit.
Chalk Ink does not allow wholesalers to sell to/through Amazon.com. Wholesalers must follow Chalk Ink’s MAP AGREEMENT and must follow the agreement if they sell an online marketplaces other than their own.
First-time minimum order is $300.00 USD. New accounts will be opened at Chalk Ink’s sole discretion based upon market conditions and other factors deemed relevant by Chalk Ink. Each individual resale location must be approved by Chalk Ink. Please allow up to 1-2 weeks for a reply; response time may vary seasonally.
Minimum reorder is $150.00 USD.
Chalk Ink reserves the right to approve or deny any customization to Chalk Ink markers and chalkboards. All custom orders are managed by Chalk Ink. For more information contact firstname.lastname@example.org.
All international sales for resale are managed by Chalk Ink. For more information contact email@example.com. If you have a customs broker you would like to use, please inform us.
Those items for shipment to countries outside of the U.S. may be subject to taxes, customs duties, and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. The buyer or recipient of the shipment agrees to adhere to the United States Export Administration Regulations. Diversion contrary to U.S. Law is prohibited.
For products shipped internationally, product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country. The buyer or recipient of the shipment is responsible for assuring that the product can be lawfully imported to the destination country.
Merchandise and applicable freight charges will be invoiced when order is processed. We require pre-payment by credit card for the first 3 orders, after which Net 30 terms are available upon credit approval. We do not accept C.O.D. orders.
A $30 fee will be assessed for returned checks. We reserve the right at any time to suspend or change credit terms if your account becomes past due. Failure to pay invoices when due will make all subsequent invoices immediately due and payable irrespective of terms. Additionally, Chalk Ink may withhold all subsequent deliveries until the account is settled in full. For any invoice inquiries and requests contact firstname.lastname@example.org.
Customers who pay by credit card will be charged at the time orders are sent to the warehouse for processing. Accounts will be emailed a receipt once the order is paid, which will indicate that the warehouse is processing/packing the order to prepare for shipment. Processing time can vary per order.
ORDER PROCESSING TIME:
For orders in stock, processing time is 3-5 business days. Changes to an order must be made AS SOON AS POSSIBLE. Please call us immediately, rather than email, as this is a time sensitive matter.
No backorders are accepted at this time.
U.S. orders ship via UPS, unless otherwise specified. Chalk Ink can use the carrier of your choice, along with your carrier account number for billing purposes. Freight charges apply and will be added to invoice upon processing. Please provide any special shipping instructions or guidelines at the time the order is placed. Buyer shall be responsible for filing damage claims with the carrier if the goods are damaged in transit.
CLAIMS & RETURNS:
All claims for exchanges or returns must be made within 14 days of receipt of goods with photographic evidence. Merchandise purchased for future use must be inspected upon receipt. Failure to make a claim within the stated time constitutes acceptance of the goods as is. No returns are accepted without authorization from a Chalk Ink representative. Retailer is responsible for reporting/filing claims on behalf of their customer.
All orders are subject to the acceptance of Chalk Ink. Chalk Ink markers and chalkboards may only be sold at locations approved by Chalk Ink. Chalk Ink markers and chalkbaords may only be sold to consumers but not third party distributors, unauthorized retail dealers or unauthorized locations. The business relationship between Chalk Ink and each reseller is "AT WILL"; that is, Chalk Ink is free at any time to choose those with whom it wishes to deal. Moreover, both Chalk Ink and the reseller have the right at any time to terminate the relationship for any reason whatsoever.